Terms of use

Naqlia is an online service that lets road freight professionals publish and browse freight offers and available vehicles, and contact each other directly.

Registration requires acceptance of these terms and of the privacy policy. The date and the version you accepted are recorded with your account.

Naqlia is a matchmaking tool. [To complete: company name and legal form] is not a carrier, a freight forwarder or a shipper, and is not a party to any contract between users. The service does not take part in negotiation, payment or the performance of the transport.

No guarantee is given that a contract will be concluded, as to the number of offers available, or as to the reliability of counterparties.

The service is reserved for adult professionals acting for a company or for their own professional activity. You confirm that you are authorised to bind the company you register.

There is no password: you sign in with a 6-digit code sent to your e-mail address, valid for 10 minutes and usable once. You are responsible for access to your mailbox and for activity carried out from your account.

You are solely responsible for the content you publish (company profile, freight offers, available vehicles). It must be accurate, up to date, lawful and correspond to a real activity.

Your company profile (name, activities, location, contact details) and your offers are visible to other registered users so that they can contact you directly. You grant [To complete: company name and legal form] a non-exclusive right to host and display them in the service for as long as they are published.

The contact details (phone, e-mail) of other companies are shown only to verified members, on request ("Show number"). Each display is recorded and limited per day, to protect members from mass collection of their contact details. Using these details for anything other than professional contact is prohibited.

You must not:

• publish fictitious or misleading offers, or offers you do not intend to honour;
• impersonate another person or company;
• collect the service's data by automated means, or reuse it for prospecting without the consent of the people concerned;
• harm the security or proper operation of the service, or try to access accounts that are not yours;
• publish unlawful or defamatory content, content contrary to public order and morality, or ship prohibited goods.

Transport contracts are concluded directly between users, under their sole responsibility. It is up to you to check the identity, registration, insurance and permits of your counterparties.

Before contracting, it is up to you to check that your counterparty is reliable and able to perform the service. The document check carried out by [To complete: company name and legal form] (see below) does not relieve you of this.

To keep the exchange trustworthy, [To complete: company name and legal form] asks every registered company to submit documents showing that it is administratively in order: trade register, NIF, NIS and, for carriers, a transport licence or authorisation. These documents are reviewed before access to the exchange is opened. The review covers the apparent regularity of the documents at the time they are submitted.

This verification is neither a certification nor a guarantee. It does not cover the quality, solvency, reliability or professionalism of the company, does not guarantee that its documents remain valid after the review (a document may expire, be suspended or withdrawn), and does not replace the checks you must carry out before contracting.

[To complete: company name and legal form] does not guarantee the performance of transports. Late deliveries, damage to or loss of goods, disputes, unpaid invoices and lack of professionalism by either party (shipper or carrier) are solely a matter for their contractual relationship. [To complete: company name and legal form] is limited to putting users in touch: it is not responsible for users' acts, services or payments, or for the disputes that result, to the extent permitted by law.

You undertake to submit authentic, up-to-date documents and to tell us of any change in your situation (deregistration, expiry of a licence, etc.). [To complete: company name and legal form] may request new documents and suspend access for an account whose documents are inaccurate, expired or no longer in order.

The service is provided “as is”. We aim to keep it available at all times, but cannot guarantee that it will be free of interruptions, errors or data loss, in particular during maintenance.

To the extent permitted by law, [To complete: company name and legal form] is not liable for indirect damage, lost business or revenue, or disputes between users. Nothing in these terms excludes liability that cannot lawfully be excluded.

The fact that a company is “verified” does not make [To complete: company name and legal form] liable for the performance of its services (see “Company verification and limits of our liability”).

The Naqlia brand, the website, the application, their structure, texts and graphics are protected. No right is transferred to users, who receive a personal, non-exclusive, non-transferable right to use the service in accordance with these terms.

The processing of your personal data is described in the privacy policy, in accordance with Algerian Law No. 18-07 of 10 June 2018 on the protection of individuals in the processing of personal data.

You can stop using the service and ask for your account to be deleted at any time by writing to [To complete: contact e-mail].

[To complete: company name and legal form] may suspend or delete an account or content in case of breach of these terms, fraud or infringement of third-party rights, with or without notice depending on the seriousness of the facts.

These terms may change, in particular as the service evolves. Each version is dated. In case of a significant change, we will inform you and may ask you to accept the new version to keep using the service.

These terms are governed by Algerian law. In case of a dispute, the parties first seek an amicable solution. Failing that, the competent Algerian courts have jurisdiction.

For any question about these terms: [To complete: contact e-mail].